Ace Screen Printing is a well-established shop serving schools, organizations, and businesses throughout their region. Like many decorators, they faced a familiar crossroads: continue competing in an increasingly commoditized market—or take control of their future by building scalable online stores of their own.
By adopting Chipply, Ace transformed online stores from a frustrating necessity into a true growth engine—driving measurable sales increases, expanding beyond geographic limits, and positioning themselves as a long-term partner to their customers and community.
“There are two directions you can go. You can print for pennies for someone else, or you can take control and build your own online stores. We chose our own destiny—and it’s been the right decision ever since.”
— Adam Szyfman, Owner, Ace Screen Printing
Before Chipply, Ace Screen Printing used competing platforms that promised online stores but delivered complexity instead.
Support was difficult to reach, setup was cumbersome, and training new staff felt like an uphill battle. As a result, online stores became something Ace dreaded rather than embraced—limiting their ability to grow and serve customers who increasingly expected online ordering, shipping, and fundraising options.
At the same time, large national platforms were conditioning buyers to prioritize convenience over relationships, pushing independent shops toward thinner margins and less control.
“If online stores are that hard to set up or get help with, you just don’t sell them. And that means missing opportunities you know should be yours.”
What immediately set Chipply apart wasn’t just the software—it was the experience of using it.
The platform was intuitive enough that new team members could start building stores quickly, even without prior experience. For Ace, that simplicity translated directly into confidence: confidence to train staff, to sell stores proactively, and to say yes to opportunities that previously felt risky.
“Setting up a store is almost mindless. You just copy a store, swap the artwork, and you’re live.”
Just as important was the support behind the product. Instead of navigating tickets or long wait times, Ace found real people on the other end of the phone—people who understood print shops, daily workflows, and the realities of the industry.
“With our previous platform, you could never get them on the phone, so if there was a problem, we just didn't sell the product. With Chipply, you call, someone answers, and they actually know what they’re talking about. Once we realized how great the customer service was, it was a no-brainer.”
For Ace, it became clear that Chipply wasn’t built in isolation. The platform reflected real shop experience, practical decision-making, and a genuine interest in helping customers succeed.
“You can tell when a platform is built by people who’ve actually run a print shop. Everything feels forward-thinking and practical.”
Since adopting Chipply, Ace Screen Printing has seen a 15% increase in overall sales, driven largely by online store revenue that simply didn’t exist before.
Even more importantly, that growth has come from entirely new business—customers and organizations Ace would never have been able to serve without online ordering and shipping. Online stores have helped Ace reach customers outside their local market, increase fundraising and group sales. It’s also helped them to build stronger, high-value repeat relationships over time.
“These are sales we never would have gotten before. If it had to be online and shipped, those customers just wouldn’t have walked in the door.”
One of the most powerful outcomes of using Chipply has been momentum.
When one organization launches a successful store, others quickly follow. With the ability to reuse and adapt existing stores, Ace can respond immediately—launching new stores with minimal additional effort.
“Susie sees a PTO store, then Mary wants one. I’m copying stores, reusing artwork, and suddenly it just keeps growing.”
What began as individual projects has evolved into a self-sustaining sales channel, compounding over time instead of requiring constant reinvention.
Chipply has allowed Ace Screen Printing to become a stronger partner to schools, teams, and nonprofit organizations by removing the logistical barriers that often slow fundraisers down.
Instead of collecting orders, managing payments, and coordinating fulfillment, organizations can simply share a store link and focus on their cause. For Ace, this shift has transformed small, tentative fundraising ideas into scalable opportunities.
One of Ace’s earliest Chipply stores was a fundraiser for a local basketball team. What began as a simple request for a handful of hoodies quickly grew into a full online store—raising more than $7,000 in just three days and far exceeding expectations.
“It makes the fundraiser about the cause, not the hassle. They originally just wanted to do a few hoodies to keep things simple, and then they saw what was possible. They were blown away.”
This success has since become a repeatable model, helping organizations reach supporters far beyond their immediate community through shareable links, social posts, and mobile-friendly stores.
The impact of Chipply extends beyond top-line growth.
Features that streamline workflows, like Chipply’s automated sorting and packing lists, have allowed Ace Screen Printing to create new roles, hire part-time and student workers, and keep staff productive during slower periods—building a more flexible and resilient operation.
“It’s actually created jobs we didn’t have before. People can come in and help sort and pack stores without needing years of experience.”
For Ace Screen Printing, Chipply represents more than software—it’s a partnership rooted in shared experience and mutual investment in the industry.
From responsive customer service to a product shaped by real-world feedback, Ace sees Chipply as a team that stands alongside its customers, not above them.
“They care about their customers. They care about the product. You feel that.”
As Ace continues to grow, Chipply remains a foundational part of how they serve customers, support their community, and stay competitive in a rapidly changing industry.
“Now we can think globally instead of just locally—and we know we’re supported every step of the way.”