Worldwide Printing is a family-led branding and decoration company bringing brands to life through custom apparel, promo products, signage, engraving, and more. For nearly a decade, they built their web store business on the same platform — until it became clear that the platform wasn't growing with them.
After switching to Chipply less than a year ago, Worldwide Printing cut store setup time by two-thirds, saved hundreds of hours on purchasing, and grew their web store volume by 30% year over year — all with the same team they already had.
"Every aspect of the entire workflow is better than it was on the previous software platform. It's really been great for the growth of the company,” said TJ Ciaravino, Owner of Worldwide Printing.
Worldwide Printing had been with their previous web store platform for nearly 10 years. It was familiar, but as the business grew, the limitations started to compound. Store setup was slow, purchasing was a manual grind, and the team was spending more time managing the platform than growing the company.
When their SanMar rep suggested they take a closer look at Chipply, TJ Ciaravino, Owner of Worldwide Printing, decided to do a real side-by-side comparison. What he found made the decision easy.
"We did a deep-dive comparison, and we realized that there were so many advantages of switching that we just couldn't wait any longer. We made the switch to Chipply, and it's been amazing, to say the least."
Switching platforms after nearly 10 years is no small thing, but Chipply made the transition as smooth as possible. With the help of their account management team, Worldwide Printing's team was up and running quickly, migrating their 24/7 stores over a two-month period without disrupting day-to-day operations.
"The support at Chipply is second to none. Anytime we had questions, there was always someone there to hold your hand to get you through it."
What made it work wasn't just the technology — it was the fact that Worldwide Printing's team didn't have to relearn how to run their business. Chipply fit into their existing workflow, not the other way around.
The immediate difference was in speed. What used to be an all-day task could now be done in minutes.
"We can set up a store in 10 minutes now. Our team can crank out stores."
And for TJ, the purchasing automation was a revelation. As the person responsible for placing the company's orders, he said that "being able to order with a click of a button has been a game changer."
Automated Purchasing Saves Hundreds of Hours a Year
With faster store setup and automated purchasing, Worldwide Printing freed up significant capacity by making better use of the team they already had.
The team member who builds Worldwide Printing's online stores is a clear example. Before Chipply, store builds filled her days. Now they fill an hour.
"Instead of being bogged down by building stores all day, now she can spend an hour building stores during the day and the rest of the time helping the sales team grow the company."
That shift in bandwidth has had a compounding effect. With more time and less friction, the team is planning to launch over 1,000 stores this year, and TJ says they can do it with the same headcount they have today.
How Faster Store Setup Unlocked 30% Year-Over-Year Growth
More capacity means more business. Since switching to Chipply, Worldwide Printing's web store volume has grown 30% year over year. TJ credits much of that directly to the time they've won back.
"With the same amount of staff, we're able to do many more stores than we could with the other guys. We don't have to say no anymore to anybody."
That's not a small thing. Every "yes" that would have previously been a "we're too backed up" is now a new customer relationship, a new store, a new revenue stream.
Faster Production Means Customers Get Orders Sooner Than Expected
Chipply's production workflow has made things faster internally, and customers are noticing, too. Delivery times that used to run three weeks are now consistently under two.
"We don't have customers calling us asking where their stuff is anymore, because they're getting it way before they're expecting it. That's been the greatest thing for our customers."
When customers stop calling to check on orders, it's a signal that the whole operation is running the way it should. It can also mean more repeat business and referrals from impressed customers.
In less than a year on Chipply, Worldwide Printing has saved hundreds of hours, grown their store volume significantly, and delivered a faster, more reliable experience to every customer they serve. And they're just getting started.
For TJ, the message to anyone still sitting on the fence is simple:
"If you're thinking about switching platforms, just do it. Do it now. Do it as fast as you can. You'll benefit greatly from it, immediately."
Chipply supports businesses at every stage — helping them work faster, grow with confidence, and deliver better experiences to their customers. Visit our Customer Stories page to see what partnering with Chipply looks like in action. You can also watch the Worldwide Printing testimonial below, and download the case study here.